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Read This Letter to See if You Qualify For a Very Special Discount and Opportunity We are Making Available
to Only a Few Select Customers…

08/01/2007
From The Desk of:

Matthew Newcomb
President
LiveRespond Managed Services
www.LiveRespond.com

Dear Colleague,

If you are the owner of a small business that is sick and tired of dealing with unexpected downtime and spending money to fix ongoing computer problems, then please read on.

I am looking for 12 businesses with at least 5 PCs who want us to put an end to unexpected downtime, network problems, server crashes, virus threats, and other computer disasters finally and forever.

And I am willing to do this VERY cheap. Here’s why…

I am looking for 12 clients who want to be beta testers for a new network support program we are calling paradigmSHIFT. This program is designed to give you all of the network support, security, and maintenance you need without the expense and overhead of a full-time IT staff.

What is “Disaster Prevention”
Network Monitoring and Maintenance?

Here’s what You’ll Receive if You are
One of the 12 Who Qualify for This Program:

•   A dedicated network support technician. On a regular schedule, one of our technicians will perform a series of ongoing system checks and preventative maintenance to keep your network running smoothly.

• Proactive monitoring of your network 24/7/365. We’ll be able to predict and prevent problems before they even arise. This service alone can end up saving you thousands of dollars by PREVENTING an expensive disaster from happening!

• Instant remote support. Thanks to new software we’ve recently invested in, we can now securely access and support your network right over the Internet. This means no more waiting around for a technician to show up, and most problems can be fixed in a few minutes flat!

• Early warning alerts to system component failures or damage. Over time, computer components can degrade and malfunction resulting in downtime, system crashes, and data loss. Our early warning alert will detect these problems in advance, allowing us to repair or replace the damaged parts.

• Backup system monitoring. This is one of the most valuable services included in this program. Not only will we make sure your system is actually backing up every night, but we’ll make sure the data is not corrupted and can be recovered in the event of a disaster.

• Monthly security audit and ongoing security patches and updates. Security updates and patches are extremely important to the protection of your data and network. As a paradigmSHIFT IT Solutions customer, we’ll monitor your network for updates and apply them as they become available.

• Have an application that constantly breaks when patches are applied? We can monitor application patches, and allow for testing of these patches in your environment.

• Guaranteed priority response. When you enroll in our paradigmSHIFT IT Solutions, you’ll be guaranteed a 1-hour priority response to all problems.

Special Discounted Introductory Rate
For Beta Testers

Because this is a new service I’m launching, I want to make sure of the demand (or lack of) for this service before spending a lot of time and money on promoting it. That’s why I’m willing to give you this service at below cost for 3 full months. This is a HUGE bargain for two reasons:

1. Clients have already happily paid us well over $5,000 a month for these very same services.
2. All you need is to prevent 3 hours of downtime a month or one major disaster to more than pay for your investment. And since we will be monitoring your network 24/7, you would be hard-pressed NOT to make back your investment within one month or less just in saved downtime.

   The actual cost of the program will depend on your network size and the level of onsite support you want to include. To get a quote for your company, simply give us a call. Again, we will give you a special discounted rate as a beta tester.

I’m Only Willing To Give You This Introductory Discount If You Promise To Do 2 (Easy) Things

#1: When you sign up, you are committing to spend time with us on the phone or in person – at least 10 minutes – giving me your candid feedback on what you like, don’t like, and how I can improve this service to you. 

#2: If you LOVE it – and only if you love it – I would ask for a testimonial to help me in promoting this new product, and a few referrals of colleagues or associates who might also need or want this for their company.

My 100% “You Can’t Lose” Money-Back Guarantee

To prove our commitment to you and the success of this program, I’ve even decided to create this unique RISK FREE guarantee:

   Sign up and use this new service for a full 3 months. Put us to the test. If you don’t feel we’ve helped you save a considerable amount of money in lost downtime, made your network that much more reliable, and reduced a number of problems you were experiencing, then simply give us a call and say, “this is not really working for us.”

   That will be our cue to cancel the service and issue you a complete refund for the 3 months. NO hassles, NO questions, NO guilt. You can consider the deal cancelled and the 3 months of service on us.

You Have To Hurry…

As I said previously, we are only allowing 12 of our clients to participate in this initial beta-tester launch. We have hand-picked 100 clients to receive this invitation. While we don’t expect everyone to say “YES,” we fully anticipate these 12 slots to be filled quickly. Here’s how you can apply to be one of the 12:

1. Call me at 520-413-7959
2. Send me an e-mail: info@liverespond.com   

3. Fill in and fax back the enclosed application form.

    As soon as we hear from you, we’ll contact you to set up an appointment to review your network and determine whether or not this service would be a good fit for your company. By responding to this letter, you are under no obligation to purchase anything or to enroll in this service.

But Don’t Take Our Word For It…
Just Look At What Our Clients Are Saying

"IT expenses for small businesses can be costly.  Our goal was to receive a high level of IT expertise for a much lower cost without having to employ a full time staff.  That’s how we found LiveRespond.  Because they are immersed in technology every day, LiveRespond is better skilled in any one area than we could ever be. That, coupled with the fact their solution was less costly than continuing on our own, made the decision to work with them easy. We can now focus our energies on the strategic initiatives that will allow us to advance our goals. I had a vision for IT for this organization. Now it is finally being realized.”

“The server had crashed and our IT Manager quit while he was working on repairing the server. Within one hour of him quitting, Matthew of LiveRespond Managed Services was on the scene.  He had been recommended to us by a relative of one of our Managers. It was an enormous project.  He worked tirelessly and got the whole system operational.  Matthew was totally hands-on, had a network of contacts to assist him with getting the necessary parts delivered within hours, and performed a first class job of bringing the resort to full operation again.”

 “I was very impressed with the level of knowledge and skill LiveRespond brings to the table. Tackling advanced server and networking issues requires both a broad spectrum of experience in the field as well as the ability to quickly diagnose and resolve problems with custom hardware/software configurations. Because of this, many companies are understandably apprehensive in regards to seeking outside help. The Francisco Grande Hotel & Golf Resort is proof that your trust in LiveRespond will not be misplaced.”

FREE 27-Point Problem Prevention Audit
Gets You Started:

To introduce you to our new paradigmSHIFT, we’d like to offer you a FREE 27-Point Problem Prevention Audit.

This service is normally sold for $495 but if you are one of the first 12 people to respond to this letter, you can have it for FREE; but you have to HURRY.

At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:

• Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system down-time.
• Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.
• Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!
• Create Initial Network Documentation (that’s basically a blueprint or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance, saving you precious consulting time trying to figure out what’s under the hood. Most firms charge $300 to $400 for this service alone, but we’ll do it for FREE.

We will also provide you with a detailed written report in plain English that outlines where you are at high risk for viruses, down-time, or other problems, and how we can eliminate those risks with our paradigmSHIFT.

Good Networking,

Matthew Newcomb
President
LiveRespnd Managed Services

Fair Warning!

Please note that this offer for a FREE 27-Point Problem Prevention Audit won’t be around forever. While we would love to be able to give these away to everyone, staff and time limitations simply won’t allow it.

That’s why we can only give away 12 of these audits on a first come, first served basis (sorry, no exceptions). There is no obligation for you to do or buy anything when you sign up, so do it now while you’re thinking about it!

“Yes! I Want To Find Out How I Can Cut My IT Costs By 30% To 50% And Guarantee That I’ll Never Have To Pay For Expensive Computer Problems Again!”

Please reserve one of the twelve FREE 27-Point Problem Prevention Audits in my name so I can understand how your paradigmSHIFT will help my company. I understand that I am under no obligation to do or to buy anything by requesting this free audit. At no charge, you will send a senior technician to my office to:

• Diagnose any ongoing problems or concerns we have with our network.
• Make sure our data is being backed up properly and make sure our files can be recovered without damage or corruption in case of an emergency.
• Review our network configuration and printers to make sure we are getting the maximum performance and speed from these machines.
• Look for hidden viruses, spyware, and loopholes in our network security that could allow hackers and other cyber criminals to access our confidential information.
• Review our server file logs to look for looming problems or conflicts that can cause unexpected down-time.
• Answer any questions you have or provide a second opinion on a network upgrade or other project you have in mind.

To Secure Your FREE Audit, Complete The Form Below
Or Call: 1-520-413-7959

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